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Archive-name: autos/chrysler-faq/neon Posting-Frequency: every 15 days Dodge/Plymouth Neon FAQ Last modified: 02/20/95 This FAQ gives pointers to info about the Neon, lists prices (as current as I can get), and summarizes opinions, facts, and advice about taking care of a Neon. Maintained by Susan Goetcheus (black '95 Neon Sport) Send comments, suggestions, and additions to susan@atria.com ---------- Contents: 1.0 Finding Out About the Neon 1.1 What's So Great About the Neon? 1.2 Online Sources 1.3 Phone Numbers 1.4 Chrysler-Supplied Information 1.5 Magazine/Newspaper/Online Articles 2.0 Buying a Neon 2.1 Pricing 2.2 Rebates and Discounts 2.3 Dealer Information 2.4 Miscellaneous Questions 3.0 Keeping Your Neon Happy :) 3.1 General 3.2 Maintenance and Modifications 3.3 Repairs Acknowledgments Copyright Notice and Distribution Permission ---------- 1.0 Finding Out About the Neon 1.1 What's So Great About the Neon? The Dodge and Plymouth Neons are Chrysler's entry in the small-car wars. They appeared at dealers in the US in January 1994, and seem to be pretty popular in spite of two early recalls. Here are some (admittedly biased) opinions from rec.autos.misc and the Neon mailing list: Advantages: * Good for-class acceleration * Great mileage considering the acceleration * Smooth manual transmission * Lots of space inside (trunk space is average for this class) * Superb handling, even on wet roads, with the 14" tires * Distributorless ignition (DIS) -- prevents many problems * You can check the engine computer yourself for many problems * Returnless fuel injection -- safer and less parts to go wrong * One of the best price/features ratios in its class * Very distinctive look Disadvantages: * Wind noise from frameless windows (can be adjusted; see 3.2) * Engine noise at high speeds * Low torque at low engine speeds; you have to get used to keeping the engine at 2000 rpm or higher if you want instant acceleration * No reliability record yet * Very distinctive look 1.2 Online Sources WWW ~~~~~~~~~~ Neon home page http://www.public.iastate.edu/~sheldon Contains, among other things, Technical Service Bulletins for the Neon. Chrysler page http://www.mordor.com/valiant.html Has listings and opinions about good and bad Chrysler/Dodge/Plymouth/Jeep dealers. Dealernet Neon page http://www.dealernet.com/dodge/neon.html Edmunds price guide for the Neon (US prices) gopher://gopher.enews.com:70/00/showroom/edmunds/make/dodge/dodneon.car Mailing List ~~~~~~~~~~ To subscribe to the Neon mailing list, send the command 'subscribe' in the body of a mail message to neon-request@iastate.edu To post to the list, send a message to neon@iastate.edu To remove yourself from the list, send the command 'unsubscribe' in the body of a mail message to neon-request@iastate.edu Send questions to sheldon@iastate.edu. The mailing list is run by the Majordomo list manager. To retrieve a list of the commands you can send to Majordomo, send the word 'help' in the body of a message to Majordomo@iastate.edu Usenet Newsgroups ~~~~~~~~~~ rec.autos.misc - Neon questions can sometimes provoke flamewars here; it's better to post to the mailing list or on... rec.autos.makers.chrysler - There's no flamage on this group (yet); it's for owners and fans of Chrysler products. 1.3 Phone Numbers (in the US) 1-800-NEW-NEON information about Neon 1-800-992-1997 Chrysler Customer Service 1-800-998-1110 Neon Racing Headquarters 1.4 Chrysler-Supplied Information Call 1-800-NEW-NEON or see your dealer to get a booklet that describes the features of the Neon, including quotes from various articles. The last two inside pages contain the "neon menu", which lists all standard/optional equipment, packages and options, and specifications. Your dealer may have the following information: - An 8 1/2x11 booklet that's a recap of the Neon print ads; it includes info about Neon Horses/Paint/Airbags/Lights/Seats/Numbers. - The Automobile Magazine "'94 Automobile of the Year" article. - A Competitive Comparisons handout that gives the results of slalom, skid pad, braking, sound, and acceleration tests. 1.5 Magazine/Newspaper/Online Articles (in order by date of publication) "Chrysler's Neon", Business Week, May 3, 1993. "...the inside story of how Chrysler is trying to defy conventional wisdom with a new $8600 subcompact." "Chrysler Design Investigation", Motor Trend, July 1993. Pictures and describes new Chrysler designs, including Neon, arriving in the mid 1990s. "'94 Automobile of the Year: Dodge/Plymouth Neon", Automobile Magazine, January 1994. Describes why the Neon was named Automobile of the Year; includes side panels about the technology, the non- profitability of small cars, and Neon's design. "Will Success Spoil Chrysler?", Fortune, January 10, 1994. "Early warnings", Forbes, February 28, 1994. Describes why Japanese car makers are worried about the mid- to-large-sized cars that Detroit will product in 1994-95. "Chrysler's star keeps rising", U.S. News & World Report, February 28, 1994. Looks at Chrysler's overseas goals for selling various models, including the Neon. "Total recall (Chrysler launches marketing campaign for Neon subcompact despite recall)", New York, 2/28/94. "Road Test: 1995 Plymouth Neon Sport", Road & Track, May 1994. Describes test results; sidebars compare "the numbers" with Honda Civic EX, Saturn SL1, and Toyota Corolla DX. "We Can't Fill Orders Fast Enough", Parade Magazine, 10/2/94. Reports on the increasing production of the Big Three. AutoFile 1995, published by AutoWeek Comprehensive (~4 pgs) report on the Neon, including likes/dislikes, specs, owners' opinions, equity, insurance rates, and more. "The Best Products of 1994", Time Magazine, December 26, 1994. Names the Chrysler Neon as the best product of 1994. Available on the WWW as (this is all one URL): http://www.timeinc.com/time/magazine/domestic/1994/ 941226/941226.best.products.html Other articles (sorry, no titles/summaries yet...) Car and Driver 10/93, p.52-4 Motor Trend 10/93, p.120-2 Popular Mechanics 10/93, p.47 Road and Track 11/93, p.51 Popular Science 11/93, p.37 Business Week 12/27/93-1/3/94, p.38 Car and Driver 4/94, p.55-7 Popular Science 7/94, p.60-4 Consumer Reports 10/94 ---------- 2.0 Buying a Neon 2.1 Pricing (from the Edmunds price guide; see gopher address below) Item Invoice MSRP Base 4dr 8815 9500 Highline 2dr 10416 11240 Highline 4dr 10416 11240 Sport 2dr 12285 13567 Sport 4dr 12015 13267 Destination 500 500 Packages: B (Base) 1712 1861 D (Highline coupe/sedan) 626 703 F (Highline coupe) 1184 1330 (Highline sedan) 1220 1371 K (Sport coupe/sedan) 557 626 Competition packages: 23C (Highline coupe) 911 990 23D (Highline coupe) 1536 1693 25A (Base) 1449 1575 25B (Base) 2687 2981 For standard equipment and package content, check the Neon booklet, one of the price guide magazines, or the Edmunds web page at gopher://gopher.enews.com:70/00/showroom/edmunds/make/dodge/dodneon.car The January 2, 1995 issue of Automotive News reports that Chrysler will begin production of a new Neon Sport EX sometime in late January or early February. The new Sport EX will be similar to the current Sport models except that it will not have standard four-wheel disk brakes and aluminum wheels. The rear brakes will be drums, and anti-lock brakes will remain standard. The price will be about $500.00 less than the current $13,567 for the two-door and $13,267 for the four door. Note that this new EX sport will be configured much like that of the original Sport before the 5 lug aluminum wheels and rear disc brakes were added in late August 1994. 2.2 Rebates and Discounts (good only in the US) Chrysler is introducing its "Customer Preferred Savings" program, which provides for cash allowances or alternative Annual Percentage Rate (APR) financing on select 1995 Dodge and Plymouth Neon Highline and Sport model packages, through March 31, 1995. The package discounts are as follows: Highline: D package $400 F package $500 Sport: K package $600 Alternative APR financing is 4.9 percent for one to 24 months, 6.9 percent for 25 to 36 months, and 7.9 percent for 37 to 48 months. Chrysler also offers a $400 discount to college graduates and people enrolled in post-graduate programs. Check with your dealer for eligibility. 2.3 Dealer Information How do I find a good dealer in my area? ~~~~~~~~~~ Call the Chrysler Five-Star Dealers number, 1-800-677-5782. They'll give you names/numbers of the dealers in your area who have earned the Five-Star ranking. You'll then receive by mail a brochure explaining how the dealers earned that designation. Should I use Citibank Autovantage? ~~~~~~~~~~ John Gallaugher writes: The folks I've dealt with have provided me with outstanding service. Rick Neadom is the guy in factory sales. He's been helpful, courteous, and informative. The final price the folks worked up for me will charge me $50 under dealer cost. The incidentals are $136 for marketing fees/gas/etc. and $100 for title/reg plus 7.00% tax. If you don't mind waiting 12 - 16 weeks for delivery it seems like a great way to save. 2.4 Miscellaneous Questions Which Model Should I Get? ~~~~~~~~~~ Base: lighter have to order Competition package to get 14" tires best buy if you can get the handling package & better tires Highline: can get stiffer suspension, soundproofing, and 14" tires in a package Sport: ABS standard, so can actually be cheaper than comparably- equipped Highline What's an ACR model? ~~~~~~~~~~ ACR stands for American Club Racing. It is a package available for the base Neon sedan and coupe, and is intended for those who want to race their Neon in SCCA events. BTW, Chrysler will pay contingency money to anyone driving a Neon (with appropriate decals attached) to a top three finish in a variety of SCCA events. The ACR is street legal. The ACR was originally not available with a radio, or a rear window defogger, or A/C. All these have since been added as options for the ACR Neon. You originally had to be a Sports Car Club of America member to order an ACR Neon (which is why dealers couldn't stock them), but this restriction has been lifted. The ACR package adds the following to a Base Neon (from the info packet Dodge sent to its dealers): Four Wheel Disc Brakes Sport Front & Rear Fascias (same as on Sport model, but the hole for the foglights is left empty) Tinted Glass Body Colored Grill Bar Right Side Remote Mirror 16:1 Power Steering (so fewer turns lock to lock) P175/65R14 Speed Rated Tires Performance Ratio Manual Transaxle 14"x6" Aluminum Five Spoke Wheels Improved Cooling Capacity Sport Suspension Including: Specially tuned front and rear gas charged struts Specially turned front and rear springs Front & rear sway bars Tachometer (dunno why they put this here instead of above). Where was this particular Neon made? ~~~~~~~~~~ Check the first number of the VIN. 1 United States 2 Canada 3 Mexico 4 some transplants (e.g., DiamondStar) When will the Neon offer power windows and a sunroof? ~~~~~~~~~~ Power windows will probably be available late in the '95 model year, although probably only on the front doors, not the rear doors. Sunroofs are still an unknown. Is the Neon safe? ~~~~~~~~~~ There was a discussion on the r.a.m and r.a.m.c newsgroups in Jan-Feb 1994 about the safety of the Neon. I haven't gotten a chance to look up any figures yet, but apparently the Neon got an average rating in a crash test. If you're concerned, check out The Car Book, Kiplinger's Auto Guide, and if you can find it, the US government crash test results. I'll include figures as soon I can. However, I'd also like to mention the one real-life crash that I know about, in which Krzysztof Adamski hit a concrete guardrail (at about 50 KPH, I think) and walked away with a chipped tooth (from the airbag deployment) and a sore leg. ---------- 3.0 Keeping Your Neon Happy ***** Much of the information here is from the car newsgroups and ***** Neon mailing list, and since I can't verify all of it, I make ***** no claims about its validity. Let the driver beware. 3.1 General Problems on the road ~~~~~~~~~~ Chrysler offers 24-hour customer roadside assistance on all Neons for three years or 36,000 miles. This includes helping if you run out of gas and providing a loaner car (or hotel) if you get stranded. You should receive a CustomerOneCare card with your VIN on the back and the emergency number (1-800-521-2779) on the front. Goodyear tires ~~~~~~~~~~ The Goodyear tires on the Neon come with a book explaining warranty coverage by Goodyear. One thing it doesn't tell you is that you must, within 1000 miles, register the tire DOT serial numbers with a Goodyear tire store for warranty activation. How do I break in my Neon? ~~~~~~~~~~ Don't drive over 80-90 km/h for the first 1500 kilometers, or 55 MPH for the first 500-1000 miles. City driving is better than highway driving to break in the car, since it gives your engine more opportunities to rev at different speeds. What should I expect when the ABS engages? ~~~~~~~~~~ You should get feedback in the form of an audible "chunk chunk chunk" sound AND a strong pulsing of the brake pedal. If the ABS light does not come on and you are able to maintain steering control, everything should be fine. Warning: Don't show off your ABS system to any friends until after the break-in period, because it will create hot spots. Hey! Why's there all this rust underneath my *new* Neon? ~~~~~~~~~~ Many of the parts underneath the car, such as brake drums, outer edges of rotors, suspension arms, and steering linkages, are not painted. This is completely normal, and the parts are not likely to rust through and fall off. 3.2 Maintenance and Modifications Can I get climate-control knobs that have see-through indicators? ~~~~~~~~~~ Your dealer should have this kind of knob - you can put them on yourself by pulling off the cover that surrounds the controls. The vent/temp/circ knobs are $2.75 (US) each, and the part number is MK01RS6 (quartz) or MK01RF8 (driftwood). For cars with A/C, the blower knob is $4.10 (US) and the part number is MK02RS6 (quartz) or MK02RF8 (driftwood). For cars without A/C, the blower knob is $4.35 (US) and the part number is MK98RS6 (quartz) or MK98RF8 (driftwood). What size speakers does the Neon take? ~~~~~~~~~~ According to the current Crutchfield electronics catalog (which doesn't have a complete listing for the Neon): Rear speakers: 6"x9" Door speakers: 5.25" What kind of parts can I get to modify my Neon? ~~~~~~~~~~ 002 performance said that they had a guy in CA who had made a header/exhaust for the Neon, and he is waiting for CA certification before marketing it (got 49 states only). According to them, it should bring the car SOHC to the DOHC level or better. Tel: (908) 780 3222 Archer Bros Racing has harnesses, roll bars, and other stuff. ASC (Emeryville, CA, USA) makes a sunroof for the Neon; a power one (very much like those on Honda Accords), which lists at $895, and a manual "push-up" one. These sunroofs are supposed to *increase* the car's structural rigidity. Tel: (510) 655 8706 Borla was working on a Neon-specific exhaust system, but seems to have postponed development indefinitely. Tel: (805) 986 8600 Eibach has a set of springs specific for the Neon. It is a progressive rate spring and will lower the car by 1 1/4 inches both front and rear. The list price is $289. Tel: (714) 727 3700 Flowmaster has a muffler; part #42452 (16" long, 2 1/4" inlet) is ideal, but #42552 (16", 2 1/2") is all right. You need to get the brackets from your local muffler dealer. Tel: (800) 544 4761 Forward Motion carry Pnumbers for MP, K&N air cleaner, and Magnecor wires. Tel: (717) 456 6038 Jacobs Electronics also has a set of wires for $46.50. Tel: (800) 627 8800 LRE (Lambros) advertises a full line of Neon performance parts, but as of January 5th, 1995, didn't have anything. Tel: (314) 725 7181 Mopar I.D. Headquarters has Neon stickers; 3 full-color 26" "Neon" stickers plus 2 "Mopar Performance" stickers are $48.88. Mounted on magnetic the cost is $83.95. A single "Neon Racing" windshield sticker is $19.95. The large 87" "Neon" stickers are part of a $310.95 package that includes a 26" "Neon" hood sticker, the aformentioned "Mopar Performance" stickers, 3 sets of numbers and fluorescent material to cover headlights, taillights, etc. Tel: (800) 872 4614 (in Michigan, (810) 883 0202 Fax: (810) 553 0924 Hours are 9am-6pm EST. Sebring Superchargers said that they are working on a supercharger kit for the Neon (probably the same one that they ue for the Miata at 6 psi). However, they said that it will be available (if at all) only for the DOHC model. Tel: (404) 457 6300 Which repair manual is better - the Chrysler one or the Haynes? ~~~~~~~~~~ According to a dealer serviceman, the difference is basically the price; the Chrysler Manual goes into more detail, but the Haynes should be enough. Neon's shop manual is about four times the size of the Haynes. For example, the Haynes lists the meaning of computer codes without any other information, but the Neon manual has an explanation of each code, plus theory behind the operation of the engine and troubleshooting tips. When should I change the oil for the first time? ~~~~~~~~~~ Some people think that a lot of metal particles and assorted gunk collect during the break-in period, so they get the oil changed at around 500-1500 miles, or 800-2400 km. (I actually did mine at 1000 miles, or 1600 km.) You should then follow the schedule in your maintenance book (every 3000 miles, or 4800 km.). A serviceman at a dealer seminar advised Neon owners to use Mopar filters; he said that those are the best for Chrysler products. Is brake noise normal? ~~~~~~~~~~ This problem happens on any car due to dirt getting into the brakes. Although you can have a reputable dealer check it out, it's just bad luck to get squeaky dirt in the brakes. You can "bead in" brakes by being easy on them for the first 400 miles and then gradually making harder and harder stops. My windows are leaking/loose/hard to shut. What can I do? ~~~~~~~~~~ First, don't let people shut the doors by pushing on the windows. This is bad for the window alignment and the window cranks. Your dealer can fix loose cranks. In December 1994, Chrysler released a training manual and videotape on how to perform Neon window adjustments, so if you take your car in, make sure your dealer has seen it! Here's how to tell when the windows are properly adjusted: - the doors line up perfectly and are easy to close - little wind noise at 55 mph/88 kph - you can crank the windows all the way up and down easily and they don't make cracking or thucking noises when you hit a bump What should I use to wash my Neon? ~~~~~~~~~~ Meguiar's Soft Wash Gel, #7 Polish, and Carnauba Wax are very good. Dishwashing soap, like Ivory or Dawn, is fairly mild and works pretty well. Automatic car washes are *bad* for your car's paint. According to some people, you shouldn't wax your car until two months after you buy it, because waxing too early doesn't allow the paint enough time to oxidize. At what pressure should I keep the tires? ~~~~~~~~~~ According to the sticker on the door, the 14" Eagle GA tires should be inflated to 32 psi. The recommended range (according to one dealer's service dept.) is 32-35 psi, which is where the tire is flat on the road. 34 or 35 in the front and 32 in the back improves the handling while not making the ride too bumpy. However, if you pump your tires up too high you'll get better gas mileage up to a point, but your ride will suffer and you'll tend to wear out the center of the tire prematurely. How can I touch up scratches/chips on my Neon? ~~~~~~~~~~ Chrysler sells bottles of touch-up paint. The parts department can look up the paint code and sell you the correct one. If you have the paint code any autobody supply place can make you a pint. Paper matchsticks and small modeling paint brushes are useful, but for very small chips you can use medium weight porous paper and just dab a sharp corner of the paper with a small mound of paint on it in the chip. For very thin scratches, you can use a thin paper towel dabbed in paint and then just sort of pull it along the scratch. For bigger scratches matchsticks or paint brushes work better. Make sure to have a towel and some paint thinner handy in case you really screw up :-). ON-BOARD DIAGNOSTICS ~~~~~~~~~~ 1. Cycle the ignition key ON-OFF-ON-OFF-ON within 5 seconds. 2. Count the number of times the "check engine" lamp on the instrument panel flashes on and off. The number of flashes represents the code. There is a slight pause between the flashes representing the first and second digits of the code. Longer pauses separate individual codes. For example, flash-flash-flash [pause] flash-flash represents the code 32. CODE Description of Trouble Code 11 Timing belt skipped 1 tooth or more from initial learned value, Intermittent loss of either camshaft or crankshaft position sensor, No crank reference signal detected during engine cranking 12 Direct battery input to PCM was disconnected within the last 50 key-on cycles 13 No change in MAP from start to run 14 MAP sensor voltage too low 15 No vehicle speed sensor signal 17 Closed loop temp not reached or engine cold too long 21 02s sensor problem (oxygen sensor), upstream or down stream 22 Engine coolant temp sensor out of range 23 Intake air temp sensor out of range 24 Throttle Position sensor out of range 25 Idle air control motor circuits, target idle not reached (+/- 200), vacuum leak found 27 Injector control circuit 31 Evap purge flow monitor failure or evap solenoid circuit 32 EGR system failure 33 A/C clutch relay circuit 34 Speed control Solenoid circuits 35 Rad Fan control relay circuit 37 Torque converter clutch solenoid CKT or park/neutral switch failure 41 Generator field not switching properly 42 Fuel pump relay control ckt Auto shutdown relay control ckt No ASD relay output voltage at PCM Fuel level sending unit volts out of range Fuel level unit No change over miles 43 Multiple/ single cylinder misfire 44 Battery temp sensor volts out of range 46 Charging system voltage too low 51 Fuel system lean 52 Fuel system rich 53 Internal control failure 54 No Cam signal at PCM 55 End of error messages (If you get this only, no errors were found) 62 PCM failure SRI mile not stored 63 PCM Failure EEPROM write denied 64 Catalytic Converter Efficiency Failure 65 Power steering switch failure 3.3 Repairs Rattling from front of car ~~~~~~~~~~ Check the plastic cover in the wheel well. Some people have had a plastic holder fall out; this causes the cover to bang while you're driving. Also, check the hood prop; if it doesn't fit tightly into its retainer, put some foam strips under/around it. Glovebox light ~~~~~~~~~~ In some Neons, the glovebox light stays on all the time; fix it by gluing an electrical box knockout to the glove box door on top of the existing contact button. Squeaky exhaust noise ~~~~~~~~~~ A squeaky exhaust seal (presumably where the exhaust manifold meets to exhaust pipe) can emit a high-pitched noise; here are the parts the dealer should replace to solve the problem (cost covered under warranty): (prices in $US) qty description list net total (1) 4427779 Seal, ring-ring - none $17.25 $13.33 $13.33 (2) 4301631 Spring-exh pipe flg. 4.45 3.45 6.90 (2) 5217003 Bolt-mini-ox conv manif flg 2.70 2.08 4.16 (2) 6100499 Nut-exh manf to cyl hd stud 1.20 0.91 1.82 Whine from back of car ~~~~~~~~~~ The fuel pump on some Neons is very loud; people who have had the dealer replace the pump say that the new pump is much quieter. Technical Service Bulletins ~~~~~~~~~~ Number Description -------------------- 18-15-94 Check engine light on, code 65, power steering switch failure. 21-13-94 Automatic transmission harsh or erratic shifts. 19-06-94 power steering system rattle. 08-42-94 Run out of fuel with gauge reading 1/8 to 1/4 full. 08-15-94 Turn signal indicators illuminated on instrument cluster while braking. 02-11-94 Harsh Ride. 02-10-94 rear suspension bottoming 23-48-94 Water leak in passenger compartment under instrument panel. 14-13-94 Idle air control motor whistle 11-04-94 Exhaust Noise 09-12-94 right engine mount click noise 08-32-94 service manual revision - wiring diagrams 08-31-94 Installation of radio transmitting equipment 08-28-94 Fuel pump/sending unit module connector service 08-27-94 Service manual revision - MAP & Coolant temp sensor torque. 02-06-94 service manual revision - alignment specs (ACR Neon only) 24-08-94 Odor from A/C 23-43-94 Instrument Panel Care and maintenance. 23-34-94 Backlite Molding appearance 23-12-94 front seat rattles/noises 21-12-94 Automatic transmission gearshift lever buzz 19-03-94 steering column tilt lever chatter noise 18-07-94 Idle roughness accompanied by steering wheel shake 14-12-94 Accelerator pedal vibration 14-06-94 Rev. B Check engine light on, code 21, Up or Downstream O2S shorted to voltage. 09-11-94 2.0L engine piston replacement policy 08-25-94 Headlamp flicker (info only) 08-24-94 Intermittent wiper operation (with switch off!) 23-29-94 Wind noise at B post belt line Safety recall #614 PCM replacement & rear brake flex hose mounting screws 25-01-94 Service manual revisions - On-board diagnostic information. 23-26-94 Engine noise in passenger compartment 23-22-94 Carpet pile separates from Backing. 19-02-94 Service manual revision - power steering pressure switch service 09-02-94 Engine oil seepage at Cam Position Sensor (SOHC) 08-11-94 use of brake parts cleaner on electrical connectors 08-04-94 odometer service procedures 08-67-93 stop light switch wiring connector service 06-02-94 noise when operating clutch pedal 21-11-94 Manual transmission gear shift knob vibration and shift cable buzz 21-09-94 Shifter squeak - Manual transmission 13-01-94 White fascia appearance 05-02-94 ABS warning lamp illuminated 24-01-94 Installation of non-factory air conditioning 22-01-94 Steel wheel center cap installation 19-05-94 Clicking noise in steering column Acknowledgments: I swiped a lot of stuff from the Neon mailing list and the r.a.m and r.a.m.c newsgroups, especially from the posts of Krzysztof Adamski, Paul Chan, David Cooley, Alan Dahl, John Francini, John Gallaugher, Paul Hagger, Joel Herda, Charles Hobbs, John Johnston, David Lee, Mark Lindsay, Mark Mcgowan, Matt Pritchard, Steve Sheldon, Richard Tan, Wayne Toy, Levi Wallach, and David Zatz. Thanks, everybody! Copyright Notice and Distribution Permission: This FAQ is copyright 1994, Susan M. Goetcheus. Permission is granted to distribute it one-to-one by email. For other types of distribution (e.g., FTP archives, World Wide Web, mailing lists), please send a request to susan@atria.com (I'd like to know where the FAQ is going).